The Straight FAQs: We’d Love to Hear from You!

How Do I Submit Large Files?

Our main file transfer method is Send This File, which is on our site on the upload page “Click Here”. You may use yours or your company method of transferring files, if you do please send to

Color Systems – RGB or CMYK?

It’s important to define the two different kinds of color that we see in the world as the first step in understanding color systems. First, there’s the color you can touch, such as the skin of an apple or a painted wall. These colors are part of the surface of an object. Next, there’s the color you can’t touch, such as a beam of red light and the colors produced by your computer monitor. Colors generated by light are part of one color system. The tangible colors which are on the surface of objects or on the printed page are another color system. To read more… “Click Here”.

What Are Your Art Specifications?

Here is your check list! convert all fonts to outlinesall text & graphics (non-photographs) should be vector, which means that colors can be separated in an art program all photo images must be at least 300 dpi at actual size with one-eight of an inch bleed. Some large-formats may require a larger bleed. If you use InDesign and are packaging all fonts and image files – please check those files to make sure fonts are converted, text/graphics are converted to CMYK, and photos are high resolution. PGI currently uses Adobe CC. Please supply a high-resolution PDF for reference.

Can I Just Use Images From Search Engines?

There are several issues when using images from search engines. You run the risk of copyright infringement and often the resolution is not high enough to produce a quality end-product image. Performance Group has highly skilled creative staff that hand-selects stock images and creates custom illustrations to mirror your desired marketing tactic!

Providing Images For Print

Resolution. Raster images should usually be at least 300 ppi (pixels per inch) at their final imaging size. However, there are exceptions—for example, large-format output such as posters, store signage, and billboards. Since readers will probably be at least several feet away from the finished poster or large sign, the net effect is the same as viewing a smaller image at a shorter distance. In other words, a 150 ppi image viewed from a distance of several feet is the equivalent of a smaller, 300 ppi image viewed up close. Keep in mind that it’s best if the original scan or digital photograph is of adequate size and resolution. Scaling up or increasing resolution through interpolation never produces results equivalent to healthy original images. Color space. Images usually come in one of five major flavors for printing purposes: CMYK, RGB, grayscale, monochrome (bitmap black and white, with no shades of gray), and duotone. Unless you’re working in a color-managed environment, you’ll be asked to provide CMYK images for color images. If your print service provider utilizes color management, ensure that you’ve tagged your RGB images with the appropriate color profile. Make sure that grayscale images are truly black-only files, not gray-appearing RGB or CMYK images.

What File Type Should My Logo Be?

A logo should always be in a vector format. Vector images can be scaled by any amount without degradation of the image. If there is text in your logo, please make sure they are converted to outlines. You want your image to be as crisp and clear on your tradeshow banner as it does on your business card. A vector file will usually have the extension .eps or .ai. Unless you have Adobe Illustrator, you won’t be able to open this file, however this is the file that your design professional or print vendor needs to ensure the best print quality for your projects. Saving a Photoshop file as an .eps file does not produce a vector file. The logo has to be produced in a vector -based program to begin with. If you do not have your logo in a vector format, Identity Marketing Group would be happy to recreate your logo in a vector format!Contact us and we will give you a quote.

The Definition of Vector and Raster Images

There are two kinds of computer graphics – raster (composed of pixels) and vector (composed of paths). Raster images are more commonly called bitmap images. A bitmap image uses a grid of individual pixels where each pixel can be a different color or shade. Bitmaps are composed of pixels. Bitmap images require higher resolutions and anti-aliasing for a smooth appearance. Vector-based graphics on the other hand are mathematically described and appear smooth at any size or resolution. Bitmaps are best used for photographs and images with subtle shading. Graphics best suited for the vector format are page layout, type, line art or illustrations. Vector graphics use mathematical relationships between points and the paths connecting them to describe an image. Vector graphics are composed of paths. Because they’re scalable, vector-based images are resolution independent. You can increase and decrease the size of vector images to any degree and your lines will remain crisp and sharp, both on screen and in print. Fonts are a type of vector object. Wherever possible use the vector format for all your logos, type, line art and illustrations and only use bitmaps for photos or images with complex or non-uniform shading. The image to the left below is representative of a bitmap and the image to the right is representative of a vector graphic. They are shown at four times actual size to exaggerate the fact that the edges of a bitmap become jagged as it is scaled up.

Do We Offer Any Typesetting Or Composition Services?

Yes. We can provide you with custom typesetting, design and layout of all your stock or custom forms or printed materials.


Do We Design Logos?

Yes, we can design a logo for your company; however, we are not an advertising company.


Can You Accept My Art Files On Disc Or Over The Internet?

Yes, we support both PC and Macintosh-based platforms. Send us your file on disc. For added convenience, we can also accept many files by e-mail or via this web site.


I Use Peachtree Software. Can You Provide Forms To Match It?

Yes, we can. We provide the matching forms for over 1500 different software programs — including Peachtree, Quicken and Real World. We guarantee to match forms to almost any software program.


Is There A Set-up Charge For Switching To Performance Group?

No, we do not charge an up-front set-up charge when you become a new client of ours.


Do We Provide Free Warehousing?

Yes, your products will be stored in our new fully racked, climate/humidity-controlled warehouse until you call for delivery.


Is Our Warehousing Insured Against Fire Or Damage?

Yes, our facility and your products are completely insured for any type of disaster. We recommend that if you are currently storing products in another outside warehouse that you ask them about their insurance coverage.


Does Performance Group Accept Credit Cards For Payment?

Yes, you can pay your invoice using either Visa or MasterCard.

Contact Info:

Performance Group, Inc.
5078 South 111th Street
Omaha NE 68137
☎ (402) 896-9400
☎ (800) 913-9015

Business Hours:

🕐 Mon - Fri: 8am to 5pm
🕐 Saturday: Closed
🕐 Sunday: Closed

From our clients

“I know that often we ask for the impossible, but you always come through. I can’t say enough about the effort everyone at Performance puts forth.”

Purchasing Supervisor, Ag Processing, Inc.

Contact Us Today

For more information, pricing or if you’d like to talk about PRINTLink with one of our sales professionals,
give us a call at: (402) 896-9400 or toll-free at (800) 913-9015
Click here to send us an email